Privacy Policy
Marshall Day Acoustics (MDA) is committed to providing quality services to you and this Privacy Policy outlines our practices in the collection, use, disclosure and security of your personal information.
What is Personal Information and why do we collect it?
Personal Information is information that identifies an individual. Examples of the personal information we collect include: name, job title, company name, industry, address, email address, website and phone numbers.
The personal information we collect can be obtained in many ways, including through direct enquiries on our website, correspondence via email or telephone, from other publicly available sources (such as LinkedIn), and from cookies.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients, and providing you with marketing material about our services and offers. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the unsubscribe link provided on all of our marketing communications.
When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Disclosure of Personal Information
We will never sell, distribute, or release your personal information to any third parties, unless the request meets the requirements outlined below:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of Personal Information
Your personal information is stored on our business server, within software, and in physical paper form in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years as legally required.
Cookies
If you submit a comment or query on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Access to your Personal Information
You are entitled to access the personal information we hold about you and can request an update and/or make any corrections to inaccurate or incomplete data, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. In order to protect your personal information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and any changes will be made available on this page. This Policy was last updated on 5 July 2024. We encourage you to visit this page periodically to ensure that you are happy with any of the changes.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Marshall Day Acoustics
10/50 Gipps Street
Collingwood VIC 3066
+61 3 9416 1855
melbourne@marshallday.com